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Privacy Policy

Effective Date: January 1, 2026 · Last Updated: January 1, 2026

This Privacy Policy describes how Audrey Powell Insurance, a sole proprietorship owned by Audrey Powell ("Audrey Powell Insurance," "we," "us," or "our"), collects, uses, and protects information about you when you visit our website, submit a form, or communicate with us. By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

Our core commitment: We do not sell your information, and we do not share your information with third parties or affiliates for their own marketing or promotional purposes. Details about our text messaging practices are described in the SMS section below.

1. Information We Collect

We collect information you voluntarily provide and certain information automatically when you use our site.

Information you provide to us

  • Contact details such as your first and last name, phone number, and email address.
  • Information you enter on our forms, such as your state of residence, age range, insurance or financial interests, and any details you choose to share in a message field.
  • Your communication preferences and the consent choices you make on our forms.

Information collected automatically

  • Device and usage information such as IP address, browser type, pages viewed, and the date and time of your visit.
  • Information collected through cookies and similar technologies, as described in the Cookies section below.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your requests and schedule consultations or reviews you ask for.
  • Provide the insurance and financial products and services you inquire about.
  • Send you transactional and service messages, such as appointment reminders and service updates, where you have consented.
  • Send you marketing messages and helpful financial information, where you have separately consented.
  • Operate, maintain, and improve our website and services.
  • Comply with applicable laws, regulations, and our legal obligations.

3. SMS / Text Messaging Program and Opt-In Consent

If you provide your phone number and check one or both of the consent boxes on our forms, you agree to receive text messages from Audrey Powell Insurance consistent with the consent you provided. We offer two separate, optional consent choices: one for non-marketing messages (such as appointment reminders and service updates) and one for marketing messages. Consent is never a condition of any purchase, and you may decline either or both and still submit our forms.

Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out and reply HELP for assistance. We only send messages consistent with the specific consent you selected.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We do not sell your personal information. We do not share your information with third parties or affiliates for their own marketing or promotional purposes. We may share information only in the following limited circumstances:

  • Service providers and subcontractors: With trusted vendors and subcontractors who perform support services on our behalf, such as customer service, scheduling, hosting, and message delivery, and only to the extent needed to perform those services.
  • Insurance carriers: When you request a quote, application, or service, with the insurance carriers and underwriters needed to fulfill your request.
  • Legal and safety: When required by law, regulation, subpoena, or other legal process, or to protect the rights, property, or safety of our customers or others.

As stated above, text messaging originator opt-in data and consent is never shared with third parties except aggregators and providers of the text messaging services that make message delivery possible.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the site, remember your preferences, understand how visitors use our site, and improve performance. You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. Some parts of the site may not function properly if you disable cookies.

7. Your Rights and Choices

  • Text messages: Reply STOP to opt out of text messages at any time, or reply HELP for assistance.
  • Email: Use the unsubscribe link in any marketing email, or contact us using the details below.
  • Access and correction: You may request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Children's Privacy

Our website and services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the services you request, maintain our business and transaction records, resolve disputes, and comply with our legal, tax, accounting, and regulatory obligations. When your information is no longer needed, we take reasonable steps to securely delete, de-identify, or anonymize it. We retain records of your text messaging consent and opt-out choices for as long as needed to document your opt-in and to honor your requests.

11. Your State Privacy Rights

Depending on where you live, you may have additional rights over your personal information under state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, the Texas Data Privacy and Security Act, and similar comprehensive privacy laws in other states. Where one of these laws applies to you, you may have the right to:

  • Know and access: request the categories and specific pieces of personal information we have collected about you, and how we use and disclose it.
  • Correct: request that we correct inaccurate personal information we maintain about you.
  • Delete: request that we delete personal information we have collected from you, subject to legal exceptions.
  • Portability: request a copy of your personal information in a portable, readily usable format.
  • Opt out: opt out of the "sale" or "sharing" of personal information, targeted or cross-context behavioral advertising, and certain profiling. We do not sell or share your personal information, we do not engage in targeted or cross-context behavioral advertising, and we never use mobile opt-in or text messaging consent data for these purposes.
  • Limit sensitive information: limit our use of sensitive personal information to what is necessary to provide the services you request.
  • Non-discrimination: not receive discriminatory or retaliatory treatment for exercising any of these rights.
  • Appeal: appeal a decision we make about your request where applicable law provides an appeal right.

To exercise any of these rights, contact us using the details in the "Contact Us" section below. We will verify your identity before responding, typically by confirming information we already hold about you, and you may use an authorized agent to submit a request on your behalf subject to verification. We will respond within the timeframes required by applicable law. If we deny your request, you may appeal by replying to our decision or contacting us using the same details, and we will inform you of the outcome.

California "Shine the Light": California residents may request information about our disclosure of personal information to third parties for those third parties' own direct marketing purposes. As stated in this Policy, we do not share personal information with third parties or affiliates for their own marketing or promotional purposes.

Nevada residents: Nevada law allows certain consumers to direct businesses not to sell specific personal information. We do not sell personal information as defined under Nevada law; if you have questions, you may contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of our website after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Audrey Powell Insurance
  • 13 1st St, Houston, PA 15342
  • Phone: (724) 350-1683
  • Email: support@audreypowellinsurance.com

© 2026 Audrey Powell Insurance. All rights reserved.

Audrey Powell Insurance

Helping families and retirees protect their wealth and secure their financial futures.

Licensed in Pennsylvania · Multiple A-Rated Carriers

13 1st St, Houston, PA 15342
Phone: (724) 350-3633

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